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Can “Behavioural Science” Bell Scheme Design Cat? Insights from Exploratory...
Having tasted success with the Modified Direct Benefit Transfer for Liquefied Petroleum Gas (MDBTL) through Pahal (though sceptics have their doubts), the Government of India is dropping hints that it...
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The Ebb and Flow of Customer-Centricity in Financial Inclusion Part 1 – Why...
In recent years Human Centred Design became a new focus area in the financial inclusion world. It focused financial service providers on the design of products and services based on customer...
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The Ebb and Flow of Customer-Centricity in Financial Inclusion Part 2 –...
In the first part of this blog, we saw how just understanding customer demand is not enough to deliver mass financial inclusion … or even a successful product. Supply-side factors are key…if rather...
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The Ebb and Flow of Customer-Centricity in Financial Inclusion Part 3 – What...
In the previous blog “The Ebb and Flow of Customer-Centricity in Financial Inclusion Part 2 – Beyond the Basics” we discussed the details of building a customer-centric, or market-led financial...
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Can Payments Banks Survive?
The news that three of the provisional licensees, Cholamandalam Distribution Services, Dilip Shanghvi and Tech Mahindra, have decided not to seek a full Payments Bank license, has caused much debate....
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Redefining Retail Banking – Agency and Beyond
Agency banking offers the prospect of much greater access to financial services for large numbers of currently unbanked or underbanked individuals – through financial institutions rolling out...
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Foresight in a FinTech Forest – Financial Technology Drives a Digital Banking...
We’ve reached an inflexion point in banking, more pronounced and more fundamental than any which has preceded. The financial technology (FinTech) revolution promises dramatic improvements in customer...
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Can Fintech Really Deliver On Its Promise For Financial Inclusion?
At the recent MasterCard Foundation Symposium on Financial Inclusion, I was asked to participate in the closing debate. A great honour. However, I was asked to support the proposition that “Disruptive...
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Smart Electronic Ticketing for Public Transport
We met Kinnee at one of the Vodafone e-ticketing roadshows. She, like other Fijians, had queued up at the Vodafone canopy to get her eTransport card. This digital card has been designed to replace the...
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The Clear Blue Water on the Other Side of the Digital Divide
In the recent MasterCard Foundation Symposium on Financial Inclusion in Accra, I was asked to participate in a debate, arguing for the proposition that “disruptive innovation is no longer relevant to...
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Leveraging Fintech to Achieve Financial Inclusion in Indonesia
Click here to read the blog in Bahasa Indonesia “Fintech” – an intersection of financial services and technology – is taking the traditional financial world by storm. Indonesia is no exception, with a...
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Will Mobile Network Operators Make It As Payments Banks?
Of the remaining eight provisional Payments Bank licensees, four involve mobile network operators (MNOs): Airtel, Idea, Vodafone, and Reliance Jio. This is not surprising, since successful Payments...
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Top Blogs from 2016
Presenting MicroSave‘s top picks for the year. Do you see your favourite blog here? e-KYC and the India Stack – A Transformative Blueprint for Emerging Markets Billions of people around the world are...
View ArticleRedefining Retail Banking – Agency and Beyond
Agency banking offers the prospect of much greater access to financial services for large numbers of currently unbanked or underbanked individuals – through financial institutions rolling out financial...
View ArticleClik here to view.
Foresight in a FinTech Forest – Financial Technology Drives a Digital Banking...
We’ve reached an inflexion point in banking, more pronounced and more fundamental than any which has preceded. The financial technology (FinTech) revolution promises dramatic improvements in customer...
View ArticleClik here to view.
Can Fintech Really Deliver On Its Promise For Financial Inclusion?
At the recent MasterCard Foundation Symposium on Financial Inclusion, I was asked to participate in the closing debate. A great honour. However, I was asked to support the proposition that “Disruptive...
View ArticleClik here to view.
Smart Electronic Ticketing for Public Transport
We met Kinnee at one of the Vodafone e-ticketing roadshows. She, like other Fijians, had queued up at the Vodafone canopy to get her eTransport card. This digital card has been designed to replace the...
View ArticleClik here to view.
The Clear Blue Water on the Other Side of the Digital Divide
In the recent MasterCard Foundation Symposium on Financial Inclusion in Accra, I was asked to participate in a debate, arguing for the proposition that “disruptive innovation is no longer relevant to...
View ArticleClik here to view.
Can “Behavioural Science” Bell Scheme Design Cat? Insights from Exploratory...
Having tasted success with the Modified Direct Benefit Transfer for Liquefied Petroleum Gas (MDBTL) through Pahal (though sceptics have their doubts), the Government of India is dropping hints that it...
View ArticleWhat makes MSC different?
We place our end-client at the center of our work and provide customer-driven solutions. We work with banks, telecommunication companies, governments, and regulators to provide high-quality products...
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